"What you described today is very scary."
"The most important responsibility of that agency is to connect the dots."
"What you have described is just an abuse of authority today."
"I dealt with them in privatizing one of my airports."
"We need a better way of rewarding and retaining the good TSO workers, get rid of some of the bureaucrats at the top who are causing most of the problems."
"We need different models. Alaska is different from Wyoming is different from JFK, et cetera, and the flexibility to do that with the right balance of public-private operations."
"I am very concerned about what has taken place. Again, Neffenger is well-intended. He is trying to correct the situation with more training, et cetera."
"I think you have confirmed some of our worst suspicions of what we have heard was going on."
"Nobody understands the significance of what you confirmed today on this intel and analysis situation because that is the only thing, I think, that will save us."
"TSA provides a layer of protection. Once they get past that, then we have got secure cockpit doors, we have got air marshals, we have got pilots who are armed."
"Neffenger is well-intended, but some of the reports that leaked about the poor performance--you saw some cooking of the books, too, on wait times, is that correct, any of you?"