"How does the moving HR services over improve customer service?"
"So the balance that this committee will have as we walk through the process and the insight that we'll need from you is: We have redundancy in this area; we could use those resources in another area m..."
"You are right. Thank you. Thank you for that."
"I understand that. That is fine."
"The backlog is untenable for the Federal worker at this point, and it has to be resolved, but it has to be resolved fairly."
"Being lawyerly."
"I do not see how anybody could really be opposed at least to the effort."
"When I go through the list, I go back to business perspective in the past and remember a very old term, the big, hairy, audacious goals (BHAG), and that is really what I see this, as the list of the b..."
"There are lots of issues with OPM that are historic issues there that absolutely affect our Federal retiring workforce dramatically."
"If I could say this, Mr. Chairman, as well, Senator Heitkamp and I are in a hearing on the Office of Personnel Management, coming up very soon."
"the incrementalism of the past would not be enough."