"You are not dealing with your own money, you are dealing with somebody else's money, and I want the people in the Department to remember that every day."
"I find it very, very frustrating when you say we can't have a program--I don't use an ATM card but the banks have ATM machines."
"When you hear about $3.86 billion in fraud, that affects every person in this country, not just the people who are applying for financial aid."
"justice delayed is justice denied."
"I have to tell you, I am a person who absolutely abhors discrimination of any sort."
"I think the American people watching this are feeling the same way."
"There is no accountability for any of you individually, and that is a shame."
"We can improve the accreditation system, ensuring a balance between flexibility for institutions and accountability for students and taxpayers."
"If we are going to roll back rigid Federal requirements, it is up to accrediting agencies to take the flexibility we are working to provide and do something meaningful with it."
"We continue our work to strengthen higher education by taking a closer look at another one of the key principles guiding our efforts--providing strong accountability for students and taxpayers."
"Accreditors must also embrace the commitment to high quality and improved outcomes."