Did the amount of the incentives dramatically increase?
The merry-go-round deals required Metro to organize and pay for thousands of truck shipments between its own warehouses.
How many tens of thousands of tons did they move to a different Metro warehouse?
You made a deal.
But you moved it to another warehouse, sometimes 200 feet across, and the result of that was it stays in your warehouse ...
The premium is a big, growing part of the all-in price, by the way.
If you can say there is no correlation between premium and the length of the queue, then you are in a very different mat...
If they lived up to the contract, is my question.
If they chose to live up to a contract, do not most people you deal with honorably live up to their contract?
Cancellations drive the queue, and we all ought to remember that.
You never have to live up to a contract. You can pay a penalty.