I don't think any of the American people--I mean, TARP is always touted as such a success and everything, but it looks like when you open the cupboard, the rats find their way to the cheese and steal a lot of it.

I just--we were talking about the hearing that we held August 2nd, 2013, identity theft tax fraud.

People are stealing from the taxpayer and they're getting away with it.

Well, Mr. Werfel, you've heard of Willie Sutton, haven't you? The famous bank robber.

I thank the gentleman, both the witnesses and members of the panel for participating today.

Thank you for recognizing me, Mr. Chairman.

Unfortunately, we've heard lately a lot about phony scandals, and the IRS and some of the things that we've had to deal with are not phony scandals.

I look forward to working with the IRS to implement corrective actions that will strengthen taxpayer assistance.

we have an important responsibility to look at these matters.

this is not a new scandal or problem, it's something that we've seen as an issue for some time.

Well, we've heard the nightmare that was described--actually, the ranking member gave his constituent experiences and being jerked around by, I think you said, a half a dozen different folks.