Robert A. McDonald: “The $1.4 billion spending cut basically means less veterans are going to get care.”

What really counts is how does a veteran feel about their encounter with the VA. We go to Disney, do they measure the number of hours you wait in line or the number -- you know, what's important? What's important is what's your…

I think we can't outsource customer service. In my opinion, that was the big mistake with the original Choice Act.

We need to overhaul the system. We need a new system as the doctor brought up.

This Congress with today's VA leadership team can make these changes and more.