Robert A. McDonald: “The G.I. Bill is a very important part of the fabric of this country and we have got to make sure we keep it robust and…”

What really counts is how does a veteran feel about their encounter with the VA. We go to Disney, do they measure the number of hours you wait in line or the number -- you know, what's important? What's important is what's your…

We take them very seriously because they are an opportunity to improve, and we remediate every single finding they come up with.

Any veteran committing suicide is disastrous.

We will judge the success of all our efforts against a single metric, and that is veterans' outcomes.