"I said, if we can just give families information, Anderson, that's all I wanted. I said, let them know what's going on the best that you can."
"I said, well, what is the correct? Do we have one, two, three, four? What -- how many? What is it? We just don't know for sure, is what I was told. And I said, we have got to get -- we have got to be ..."
"How that got misinterpreted or miscommunicated, I can't say."
"With the air levels that we have to deal with, it's still an uphill battle and it's still -- the odds are against us. From that being said, again, we are in a different total mode than what we thought..."
"We will have a full investigation. And our intentions is -- and our goal is not to have one injury, lose one life in West Virginia."
"We didn't know what went on. And I asked my security people with me. And I said, what is happening? And they didn't know, because we hadn't heard anything."
"The really unusual thing is how things have changed from what was expected, or what they thought might have happened, to what actually did happen. And the crews are out -- they're changing over crews ..."
"Let me just tell you what we know and there's not a whole lot that's changed from 10:00."
"The miracle is still alive and we have hope for that miracle in West Virginia."
"Believe in miracles and give us a good prayer."
"In West Virginia, we do believe in -- in miracles."