11/30/2010
https://www.congress.gov...
"there is, my words, low-balling taking place. And whether that low-balling is intentional or out of concern of the consequences of the way the program is stacked, it just simply is unacceptable."
"Well, I think human nature is going to indicate exactly what is going to happen in cases like that."
"If you need legislative responses, you let me know, and we will be deducing our own."
"And isn't it a fact that Write-Your-Owns can appeal FEMA's determination of a claim that was overpaid?"