03/04/2009
https://www.congress.gov...
"But now, when they need their insurance company the most, they are left out in the cold."
"The way it has proceeded is unacceptable. It is not what Americans should have to endure."
"I think to have the expectation that an average citizen is Perry Mason is totally unacceptable."
"If the policyholder has to live by deadlines, so does FEMA."