Jon Runyan: “We have a responsibility to serve our veterans by ensuring that every effort is made to simplify the claims process.”

There is no doubt about it, if there was not a veteran, there would not be a VA.

I am convinced that change is neither desired, nor sought, by complacent management in Philadelphia.

From where I have--where I come from and the way I was brought up, stepping up and saying you were wrong is the first step to fixing it.

You don't want to rob Peter to pay Paul, or fix one problem by creating another.