On the recordOctober 2, 2014
I am convinced that change is neither desired, nor sought, by complacent management in Philadelphia.
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congress.govI am convinced that change is neither desired, nor sought, by complacent management in Philadelphia.
Runyan criticizes the management at the Philadelphia Regional Office for resisting change.
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I appreciate that. I thank you for your service and what you are doing to help our servicemen and women.
I know having conversations with Secretary Shinseki all the time, accountability is at the top of his list.
We measure everything else, but was the job we are there to do, which is service the veteran, done right?
I have such deep emotions on this as a retired military person. The anger and the disgust and the frustration all boil up on how do we end up in this point.