Jon Runyan: “We are here today to hold VA accountable for its inability to properly serve these Veterans who are most in need of VA's…”

However, we can't simply apply the principle of one-size-fits-all approach to the claims.

Intimidation or retaliation, not just against whistleblowers but against any employee who raises their hand to identify a problem, is absolutely unacceptable.

Any impediments to veterans who might show clear and irrefutable evidence that they should be granted benefits, should be considered.

The men and women that we are discussing today fought on behalf of our Nation and they should receive the same benefit of the doubt that U.S. servicemembers receive when they are asking for benefits that they earned.