Jon Runyan: “When we make it absolutely necessary to get the next of kin approval, we are turning a success story into another reason…”

Any impediments to veterans who might show clear and irrefutable evidence that they should be granted benefits, should be considered.

You don't want to rob Peter to pay Paul, or fix one problem by creating another.

Continued claims of 'misunderstanding' are simply not believable--even if they were, it would show such a level of gross incompetence that disciplinary action would be necessary.

We have got to remember that these numbers represent real veterans, real people, and so let us look at that from that standpoint.