Frank Lautenberg actually said...

"How effective do you think it's been? How do you measure something like that?"

"It's so discouraging when we look at what's happening to our people by the forces at work in terms of the losses of homes and property and assets and spirit."

"It's difficult I know, Commissioner Harbour, for most consumers to know the difference between a scam and a legitimate program."

"I don't want to keep you on this but perhaps you could give us, send in a report about how you measure effectiveness because those are the things we talk about constantly."