On the recordSeptember 14, 1999
One of the things that kind of pervades the discussion that has gone on here for the last while by the Senator from Oregon and the Senator from West Virginia is that there has to be a change in attitude, in my view. The airlines have to understand that they have a precious commodity when they have license to offer the services that they do. They are not unlike the doctor who provides excellent service who uses the hospital operating room for his or her work. We provide airspace--limited airspace. We provide huge investment in technology to have a system operate better. We provide airports. We provide facilities. And all of this is not designed to punish.
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