02/03/2010
https://www.congress.gov...
"Past the anecdotes. But, I'd like to move past the difficulties and the experiences that we've had."
"I would put it at a 3 right now."
"We must implement common sense reform to ensure efficiency and maximize cost savings--credentialing operations should be streamlined by reducing the number of redundant offices and procedures."
"I look forward to hearing from Administrator Pistole how TSA plans to address the concerns noted in the report."