Frank Lautenberg actually said...

It's difficult I know, Commissioner Harbour, for most consumers to know the difference between a scam and a legitimate program.

I don't want to keep you on this but perhaps you could give us, send in a report about how you measure effectiveness because those are the t...

This is clearly a critical time for our government to be standing up for consumers.

I have to commend you for courage, even though we radically differ on the view of what is happening.