Bonnie Coleman actually said...

"I understand that you are significantly understaffed, and that there have been instances where people have had to work back-to-back shifts."

"If you are so inclined the next time you encounter one, would you please stop and say thank you?"

"I recognize that there are certain categories, and there are certain circumstances under which you can do A to a person who is 3 minutes late chronically, versus B to a person."

"I think that we have got an issue here. An issue of real national security."