Bonnie Coleman actually said...

"I spent much of my career working in EEO/affirmative action, and so I understand the, sort of, frustration when the system just does not do what it is supposed to do."

"So what does that mean to have oversight, just to observe?"

"It seems that they may have decided upon a direction in which to go, but not necessarily having information necessary to go in that direction."

"Thank you, Mr. Chairman. Thank you very much. I'm sorry, I was late, so some of my questioning may be a little bit naive here."