Richard Burr actually said...

It's a disturbing day when I think that the argument is, provide us more money and we'll do a better job.

If we don't have measurement tools to determine whether a fee system produces a better outcome, then I'm not sure why we would sign off on i...

You have given us a number of avenues to look at from the standpoint of this Committee, and I am grateful to you for that.

The only assured way that we can make sure that we minimize the number of people that call that line is to make sure that, in fact, the serv...