Richard Burr actually said...

"Each time appellants submit new evidence, VA must review and summarize the case for the appellant again, adding to the time it takes to resolve the appeal."

"Do I have your assurance that you will take their concerns seriously and will ensure that the VA's fiduciary policies are not only looking out for the interest of the injured veterans but also are aff..."

"But if it could uphold that legal right, then we should do everything to avoid these types of delays?"

"I was going to ask Mr. Wilson a couple of questions, but I am going to forego those and just make an observation."