Richard Burr actually said...

"Each time appellants submit new evidence, VA must review and summarize the case for the appellant again, adding to the time it takes to resolve the appeal."

"I might note that this is not a cheap investment."

"This commission should start with a blank piece of paper to design this system with no preconceived notions."

"Earlier this year at one of our hearings, I think a number of organizations testified that the VA Appeals Management Center should be dissolved. They called it a black hole."