03/19/2013
https://www.congress.gov...
"I personally believe that the VA needs competition."
"What the VA really needs is a transformative leader that can bring about true and lasting change."
"My hope and expectation, Mr. McDonald, is that you will not allow VA to ignore the signs of deep dysfunction at VBA."
"Your charge moving forward will be to ensure that this entire Department--from top to bottom--is re-focused on providing our Nation's veterans with the high-quality service they have earned and they d..."