Richard Burr actually said...

"Listen, there is nobody that is rooting for you more than we are."

"And I would take for granted from the standpoint of the veterans and their families it is a more timely response. It is a more accurate response. That is the goal."

"So, is it safe to say yeah, this is a lot about technology, but this is a lot about redesigning the way we process a claim within the Department of Veterans Affairs?"

"I challenged the VSOs several weeks ago, General, to start with a clean piece of paper and tell us how to design that process so that we would not have a backlog system, and I say to all of them that ..."