Robert A. McDonald: “To turn VA around, we must maintain our momentum of change, and we cannot do that without cooperation of Congress.”

Congress must act or veterans will suffer. That is unacceptable to me and I know that it is unacceptable to you.

The appeals process set by statute is archaic, unresponsive, and not serving veterans well.

We need your help to transform and streamline VA's care in the community systems and programs to best serve veterans.

I think we can't outsource customer service. In my opinion, that was the big mistake with the original Choice Act.