Darrell Issa actually said...

"Let me explain one thing to you that I have learned the hard way in five years in the, if you will, leadership of this committee."

"The fact is this is probably the one nearest and dearest to my heart of all the hearings."

"the most important innovation in the company is to do the job they are paid to do well and innovatively."

"I do agree with you that when this is an innovation that should be on the list of innovations to the Postal Service"