Bob Filner: “What gives me the confidence? That you were an Air Force General? Sorry, it does not work.”

Insanity, doing the same thing over and over again and that you expect a different result.

If someone of my constituents is sitting here who has waited three years for a claim adjustment and heard your statement, they would throw up.

This is not a plan. This is not a strategic plan.

Nothing has worked. It has gotten worse. And you refuse to admit it.