Bob Filner: “This is disgraceful. This is an insult to our veterans.”

There is no plan, Ms. Hickey. There is no transformation.

This is not a plan. This is not a strategic plan.

If someone of my constituents is sitting here who has waited three years for a claim adjustment and heard your statement, they would throw up.

Insanity, doing the same thing over and over again and that you expect a different result.