Mike Johanns: “I am not happy with where we are at. I think there is a lot more to be done.”

I think it would be beneficial.

Somehow we have got to figure out a better way, because at the most important time in this person's life, when they are crying out for help, it should be a simple, straight-forward pathway to access that help.

Our job is to try to figure out how we deal with that puzzle, that very difficult issue of how to provide services to people who need it.

But to anyone who might be listening in who is wondering if is it time to give up, it is not.