Mike Johanns: “So the methodology would be what is put into a secure environment called 'detail records.' These are to/from records and…”

It is critical that we continue to have these oversight hearings to do everything we can to hold VA's feet to the fire and make sure that accountability is there.

There has to be accountability for wrongdoing or these issues will continue and the Senate will have more hearings, not only next week or the week after, but in 5, 10, 20 years from now.

Could you do that and make it crystal clear to the public that you confirm that the role of conservator... is to be the bridge builder?

just a word or two to both leaders. Thank you so much for your kind words. I also want to say thank you for mentioning my wife Stephanie. This has been a remarkable partnership for a lot of years, and I could not have done what I did…