All Quotes

We are going to get to the bottom of this, and we are going to get it right.

No matter how beautiful the strategy, we must occasionally look at the results.

The next time I don't want to have 90 percent of the comments coming back negative.

We need to know what the performance matrices are and how we know when we are doing a great job, a good job, a mediocre job, and a poor job.

I don't want to make a request that is too difficult, okay? All right. So we are going to do that.

We need to know the matrix for what performance, good performance, excellence performance, and poor performance is going to be for your senior management.

The American people said if you lose over $3 billion, they would think that you should get a zero performance bonus.

How do we fix this problem where I am not coming back here with unbelievable billions of dollars?

We can compel you to answer the questions.

So why did you get a bonus then paid to you based on these what I would call abysmal results?

Shouldn't he have some I guess responsibility to come before Congress and help us understand why the record is so deplorable?

Don't you think Mr. Runcie could have illuminated some of the questions that you have been unable to answer today?

You are not dealing with your own money, you are dealing with somebody else's money, and I want the people in the Department to remember that every day.

I find it very, very frustrating when you say we can't have a program--I don't use an ATM card but the banks have ATM machines.

When you hear about $3.86 billion in fraud, that affects every person in this country, not just the people who are applying for financial aid.

I want to thank Representative Scott, as well as Representatives Lewis, Guthrie, and Courtney for their leadership on these issues. I urge our fellow colleagues to support the Improving Support for Missing and Exploited Children Act.

What you need is the certainty out of this institution that what we say this year is what we mean next year.

I used to run a supply chain optimization practice at PriceWaterhouse, and the inherent inefficiencies in here...