Eric Shinseki: “You have got to come to work with a passion to do what we are asked to do, as difficult as it is.”

I do not think any veteran, whatever the condition, should have to wait that long in any of our facilities, whether it is an emergency room or a clinic.

We have all learned a considerable amount in dealing with the issue of military sexual trauma: serious, sensitive, greatly under-reported.

We have hired--we have over 100,000 veterans as part of our workforce, fully 30 percent, and our goal is 40 percent.

This is not a once and done, or whenever we have a crisis, we do. This is an ongoing set of looks at ourselves.