Eric Shinseki: “Veterans deserve to have full faith in their VA.”

I expect our employees to provide the highest quality, safest care we can provide.

Providing quality, safe, accessible health care for our veterans who have earned them is a core mission.

Trust is an important aspect of everything we do here, and it has been in my previous life, as well.

Any allegation, any adverse incident like this makes me--makes me mad as hell.