Political Quotes

“I want to talk about what we have just heard here and an implication that we are not champions of small business. I was in small business. I had shoestores, retail shoestores, so that is why I know some of these problems. I know about the people coming in, trying on the shoes, getting exactly what fits, having all of the service of looking through all of the styles and that sort of thing, and then leaving and making a purchase on the Internet. Talking to other retailers now, that is not the biggest irritation. They buy it on the Internet, the product has a problem--and every product has the potential of having some problem--and they bring it back to the store where they got the free service, where they did not buy the shoe, and they ask for it to be replaced. I hope people can see the inequity in that. But we are not talking about the small business like the shoestore I had. We are talking about small businesses that are selling online and are doing over $1 million a year in sales. I do not think people would consider that to be a really small business--$1 million in sales. If they are doing $1 million in sales, you can pretty much guarantee that they are automated. They are automated in their manufacturing, they are automated in their sales. That means they have a computer. Not many businesses today function without a computer. If they have a computer, you would be amazed at some of the things those computers will do.…”