Lizzie Fletcher actually said...

"Perhaps we need to consider streamlining the system in accordance with the mission statement by targeting caring only for war related illness or injury."

"Now is the time for problem identification, for opening to the consideration of conventional and unconventional ideas and formulation of bold steps to institute carefully conjured solutions."

"I really don't think that there is anything special that the VA can offer that can't be done in the community."

"The recent events surrounding the VA have been very disturbing, to say the least, but it was Winston Churchill who said, 'Never fail to take advantage of a crisis.'"