I think if most Americans realized that we had agencies of government that continued year after year after year to deal with people that had an 80 percent error rate, and we had in their contract solely that they were supposed to help us…

I certainly would like to see it down to the single digits.

What was the impetus to create this new pilot program that you're now putting in place?

Well, I think taxpayers all across our country have seen abuse probably of these, and at the same time I think they realize that they may have a loved one at some point in time that really does need one.

I see many power mobility devices sitting in the front yard, sitting in the backyard, sitting out on the porch because they can't get through the door.

I think we'll go ahead and get started, and thank you very much for being here, and all of you who have come to this hearing.

I can assure you the Scooter Store is not pre-filling any paperwork.

For what it's worth, I am so glad they did.

I think it's this lack of alarm, lack of concern, lack of people hitting the roof over an 80 percent error rate that probably drives the American people crazy and causes them to lose trust in the U.S. Government, and I would say rightly so.

I mean, it seems like any American that would see one of these commercials on television, they would realize that something probably really bad is happening here, and you guys have evidence that 80 percent of the claims shouldn't be there…

So when people talk about hundreds of billions of dollars in waste, fraud and abuse existing in Medicare, just this one example would lead people to believe that that really might well be the case.

Is it your view the pilot program is starting too large and should start in a smaller way?