Susan Wild actually said...

But the second and the most obvious elephant in the room is the funding for these kinds of programs.

It would be lovely if everyone had a perfect family. I don't think there is a definition of a perfect family.

I am distressed by some of the comments we have heard today that seem to lay all of this at the feet of the family.

They get the customer, they determine the service that is going to be provided, they negotiate the price, and they schedule the pick-up, tru...