10/11/2011
https://congress.gov...
"The American people deserve the sense of trust and respect, both as they travel, but also for the employees and the officers, as I call them, that they work for."
"Let's print the good stories, let's not hide the good stories."
"I think this committee is holding this hearing, No. 1, to contribute to the trust that the traveling public should have."
"We have worked on this committee, it has been my cause to work on the issue of professional development..."