Summer Lee actually said...

"Mr. DeJoy, I am really sorry, but your employees do not agree."

"Can you explain how it would take over a year to receive a return-to-sender piece of mail?"

"It is completely unacceptable to have so many employees reaching out for help and for no one at the Postal Service to do anything about it."

"It is unacceptable that such a vital part of our country function has become so unreliable and controversial."