09/20/2016
https://congress.gov...
"I have eternal optimism, and I believe that we will find a resolution to getting it right."
"I want a full report. I want a meeting, and I want you to hear the truth because your employees were atrocious, and I am saying it on the record."
"So just thinking about the costs. So you have these other capabilities, you have plans to modernize or replace those capabilities, where is that cost coming from?"
"more than half of VA's reported $2.3 billion costs couldn't be verified based on the source data"