It is a breach of contract for insurance companies to sell their plans worth thousands of dollars each month, while their product is unusable.
Chairman Wyden highlighted during the hearing, Senate Finance Committee staff operating as 'secret shoppers' could succe...
The Behavioral Health Network and Directory Improvement Act (S. 5093), introduced last Congress by Senator Smith and Cha...
In a moment of national crisis about mental health, with the problems growing at such a rapid rate, the widespread exist...
Our secret shoppers could get an appointment--now this is after people had paid vast sums--they could get an appointment...
It's time for that to change.
Our secret shoppers were only able to get an appointment 18 percent of the time.
My view is that insurance companies have gotten a free pass for too long letting ghost networks run rampant.
In my view, eliminating ghost networks is going to require a three-legged approach: more audits, greater transparency, a...