03/01/2022
https://www.congress.gov...
"I think it was made in good faith. But I also think that forced arbitration clauses always give the advantage to the employer, to the bank, as we know."
"But that it took you, you the company--you personally 8 months, you the company 13 months to disclose such a violation of the public trust just makes me incredulous."
"It just strikes us as hypocritical to be boasting about this minor increase."
"On average, the CFPB found consumers paid $7,700 in arbitration overall, in arbitration cases."