02/01/2010
https://www.congress.gov...
"If you want to protect the consumer you must simplify the structures that serve that end."
"Indeed, it is certainly important, but what I found and I think everybody who is here in Congress has found that the lack of personal attention to soldiers' claims is the driving force."
"Thank you for holding the hearing and obviously congratulations to both of you."
"Thank you, Mr. Chairman."