Sherrod Brown actually said...

"Why is only 2 percent per year of the total unique patient population in mental health sent out for non-VA care?"

"Are there instances in which we, the VA, collectively, everybody here, we have let somebody fall through the cracks."

"I mean, I understand the delay. I understand that there are problems. I understand that claims go over a year."

"That is why the IG report said that there is a breakdown with you meeting performance standards."