06/13/2012
https://www.congress.gov...
"When you are dealing with people's lives, you know, the response rate needs to be perfect because every lack of perfection equals a death--bottom line."
"I do not think fee basis which is, in my view, a blow-off valve for a temporary increase in demand that you cannot meet with the resources you have is working."
"The breakdown is from the handoff to the actual treatment that follows."
"We have a crisis. They need to be there treating."