Sherrod Brown actually said...

"I believe that the VA is acting more as an obstacle than they are of help to resolve this."

"Instead of embracing this relationship and working together to solve an obvious problem, the VA has very lethargically and reluctantly responded to our request."

"I would assure--and while this is a hearing, I will for a moment speak to the audience--I would assure anyone in this center or any other, whether it is an employee or a family of a veteran or a patie..."

"There were significant management problems here."