05/09/2011
https://www.congress.gov...
"But that it took you, you the company--you personally 8 months, you the company 13 months to disclose such a violation of the public trust just makes me incredulous."
"I hope that the U.S. Senate will actually do something about this for a change."
"So it is pretty troubling that you continue to dig in and say arbitration is better for customers because it clearly is not."
"It just strikes us as hypocritical to be boasting about this minor increase."