On the recordMarch 31, 2025
Ready, fire, aim. Senator Murphy, I prepared for so many days on this, and we are talking about the points so I am going to submit--there are lots of articles here that I am going to submit to the Record. Mr. President, I ask unanimous consent to have printed in the Record a Washington Post article about ``Long waits, waves of calls, website crashes: Social Security is breaking down.'' There being no objection, the materia1 was ordered to be printed in the Record, as follows: Long Waits, Waves of Calls, Website Crashes: Social Security is Breaking Down (By Lisa Rein and Hannah Natanson) The Social Security Administration website crashed four times in 10 days this month, blocking millions of retirees and disabled Americans from logging in to their online accounts because the servers were overloaded. In the field, office managers have resorted to answering phones at the front desk as receptionists because so many employees have been pushed out. But the agency no longer has a system to monitor customers' experience with these services, because that office was eliminated as part of the cost-cutting efforts led by Elon Musk. And the phones keep ringing. And ringing.…
Source
govinfo.gov




