Virginia Foxx actually said...

"The transition to the Direct Loan Program has also resulted in a decline in customer service for students and financial aid officers."

"Skills are really what students need, not just degrees, but they need skills in order to get degrees."

"I want to pledge to you that our committee looks for ways that the federal government can provide the most effective and the most efficient services to our students."

"I commend the Department of Education for what it has done."